Help & FAQ

 

General Questions

  • What is Hyggebe?
    • Hyggebe is a home décor e-commerce store inspired by the Danish concept of hygge. We offer a range of products designed to transform your space into a cozy haven, blending tranquility with vibrant designs. From plush cushions to lively wall art, we aim to help you love your space. For more, click here.

Order & Shipping

  • How do I track my order?
    • Once your order has been shipped, you'll receive a tracking number via email. 
  • How long does shipping take?
    • Standard shipping typically takes 5-7 business days. For more shipping options and details, check our 'Shipping & Returns' page.
  • Do you ship internationally?
    • Yes, we offer international shipping. Rates and times vary based on location.

Payments & Returns

  • What payment methods do you accept?
    • We accept major credit cards, PayPal, and Hyggebe gift cards.
  • How do I return or exchange an item?
    • Please visit our 'Shipping & Returns' page for detailed instructions on returns and exchanges.
  • Is my payment information secure?
    • Absolutely. We use advanced encryption and security measures to ensure your data remains private and protected.

Product Information

  • How do I care for my Hyggebe products?
    • Care instructions can be found on the product page.
  • Can I customize any of the products?
    • Not at the moment.

Miscellaneous

  • How do I subscribe/unsubscribe to the newsletter?
    • To subscribe, enter your email at the bottom of our homepage. To unsubscribe, click the 'unsubscribe' link at the bottom of any of our emails.

Didn't find the answer to your question? Please reach out to our Customer Service team via the 'Contact Us' page. We're always here to help and will get back to you as soon as possible!